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Returns and Exchanges

What is the refund policy?

We accept returns for all & nbsp; products, most importantly the following requirements must be met:

return items must be in original condition, the labels and tags in place, including a hygienic seal.

leotard must be no traces of wear, wash, or have any change

Refund is complete except for the original shipping costs.

Free Returns?

We will refund the full cost of the goods, but do not refund the shipping costs.

How can I arrange a return?

Describe your problem & nbsp; to us by e-mail сryst@cryst.ru
or by phone 8 925 917-51-06

Where can I send a swimsuit?

Our office is located in Moscow, the exact address to send the goods you get poslet approval of return.

How long does it take a refund / exchange?

We will try to do it as quickly as possible, generally, we consider the application within 24-48 hours.

If you return we will send you a new piece swimsuit and let tech normer.

If you return, we will refund your money in the same way as the payment has been made (MasterCard, Maestro, Visa).

What if my order arrives damaged or defective?

We hope that this will never happen, but if it happened, rather contact us by e-mail сryst@cryst.ru or phone 8925 & nbsp; 917-51-06 and we will solve the problem as soon as possible